Delivery time commitment
The company's delivery will be carried out strictly in accordance with the time stipulated in the contract; if the customer has problems with the storage of on-site equipment, the company can treat its own product warehouse as the customer's product warehouse. For products, our company will deliver the required products to the customer's designated construction site within 4-72 hours (depending on the distance from the company). This not only facilitates the customer's on-site management, but also greatly saves the customer's capital occupation on cargo storage. While customers are assured of our products, they feel that using our products is convenient and satisfying.
The company provides customers with dedicated after-sales service. If the customer needs technical support during the installation process, the company will send free after-sales service personnel to provide technical consulting services; if a problem occurs during the installation or use of the customer, the company will receive a technical response within 2 hours after the customer's notification, and develop within 4 hours Out of the service plan, dispatched staff arrived at the scene within 4-72 hours.
The company guarantees that the goods provided are brand new, unused, and meet the quality, specifications and performance requirements stipulated in the contract in all aspects. The party guarantees that the goods have been properly installed, reasonably operated and maintained, and that they operate well during the life of the goods. Responsible for any defects or failures due to defects in design, workmanship, or materials during the specified warranty period.